77ad's Privacy Policy

We collect various types of information to ensure a safe and quality service for you. This information is generally divided into the following categories:

1.1 Information You Provide Directly

Information you voluntarily provide when you register on our platform or use a service:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• National ID or passport information (for identity verification when required)
• Payment information (bKash, Nagad, Rocket, Upay or bank account number)

1.2 Automatically Collected Information

When you visit our website, some information is collected automatically:

• IP address and device type
• Browser type and operating system
• Session data and cookie information
• Page view history and click tracking data
• Login time and activity logs

1.3 Transaction Information

We retain records of deposits, withdrawals, gaming history, and bonus usage. This information is essential for account security and accountability.

We use your information only for specific and legitimate purposes. Your information will not be misused without your consent — that is our commitment.

• Account management: Registration verification, login security, and account settings management.
• Service delivery: Assistance with gaming services, bonuses, promotions, and rewards.
• Financial transaction processing: Completing deposit and withdrawal transactions.
• Security and fraud prevention: Ensuring account security and detecting irregular activity.
• Customer support: Resolving your questions and issues.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: Analysis to improve our platform and user experience.
• Communication: Notifications about important updates, policy changes, or account-related matters.

At 77ad, we use industry-standard security technology to protect your information. We are always committed to protecting your data from unauthorized access, modification, or damage.

3.1 Technical Protection

• SSL (Secure Socket Layer) encryption: All data transmission on the website is encrypted.
• Encrypted database: Stored information is protected with encryption.
• Firewall protection: Servers are protected from external attacks.
• Two-factor authentication (2FA): An additional layer of security for login.

3.2 Administrative Protection

• Only authorized staff have access to your information.
• Staff receive regular data protection training.
• Data access logs are reviewed regularly.

3.3 Payment Information Protection

During transactions via bKash, Nagad, Rocket, and Upay, sensitive financial information is sent directly to the secure servers of the respective payment provider. The same secure process is followed for bank transfers.

We do not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, or banking services to complete transactions.
• Game providers: Some information necessary to provide gaming services may be shared with providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.
• Legal obligations: Information may be provided upon a court order or a lawful request from a government authority.
• Security investigations: With relevant authorities in cases involving investigation of fraud or criminal activity.
• Service partners: Trusted service providers involved in running the technical operations of our platform, who are bound to follow the same privacy standards as us.

Your information will not be shared with anyone beyond what is mentioned above. If you have any questions about this, please contact us.

Our website uses cookies. Cookies are small text files stored in your browser that help improve your experience.

5.1 Types of cookies we use

• Essential cookies: For the core functionality of the platform — the site will not work properly without these.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To analyze site usage and improve the service.
• Security cookies: For session security and fraud prevention.

5.2 Managing cookies

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

We retain your information for as long as it is needed to provide the service or to meet legal obligations.

• Account information: While the account is active and for as long as legally required after it is closed.
• Financial transaction records: For the period specified under applicable financial regulations.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies are retained for a set period.
• Support communications: For a reasonable period after the issue is resolved.

Information that is no longer needed after your account is closed is securely deleted or anonymized.

As a user of 77ad, you have certain important rights regarding your personal information:

• Access: You have the right to know what information we hold about you.
• Correction: You can request correction if your information is inaccurate or incomplete.
• Request for deletion: In certain circumstances you can request that your information be deleted, though it may not be possible to delete all information if legal obligations apply.
• Objection to processing: You can object to the processing of your information for specific purposes.
• Data portability: In some cases you can receive your information in a structured format.
• Opt out of marketing communications: You can stop receiving promotional messages.

To exercise these rights, please contact our support team.

77ad strictly provides services only to those aged 21 and above. We do not knowingly collect any information from those under 21.

An age verification process is conducted at registration. If an account belonging to a minor comes to our attention, that account is immediately closed and the relevant information is deleted.

If a parent or guardian believes their minor child has created an account on our platform, please contact us immediately.

Our platform may reference third-party services. They have their own privacy policies that are not covered by our policy. When you go to another service, that service's own privacy policy applies.

We are not responsible for the privacy practices of those third parties. We therefore recommend reading the relevant service's policy.

77ad may update this privacy policy from time to time. For significant changes, we will:

• Publish the new version on this page.
• Note the date of the change.
• Registered users may be informed of important changes.

Continued use of the platform after changes means you are considered to have accepted the new policy. We therefore recommend visiting this page regularly.